Privacy Policy

CV FUTURE LTD

Privacy Statement

1// Introduction

This Privacy Policy explains how Jess Lorimer Ltd, trading as Selling to Corporate®, collects, uses and protects your personal information when you use this website, contact us, purchase our products or services, subscribe to our communications, or otherwise interact with us.

Jess Lorimer Ltd is the controller of the personal information described in this Privacy Policy for the purposes of UK data protection law.

Our company details are:

Jess Lorimer Ltd
Company number: 09297831

Registered office:

7 Bournemouth Road
Chandlers Ford
Eastleigh
Hampshire
SO53 3DA

Email: TeamJess@jessicalorimer.com

We take your privacy seriously and aim to handle your personal information fairly, lawfully and transparently.

2// Personal information we collect

The personal information we collect depends on how you interact with us.

This may include:

  • Your name.
  • Your email address.
  • Your telephone number.
  • Your business or company name.
  • Your job title or professional role.
  • Information you provide when completing a contact, enquiry, application or registration form.
  • Information you provide when purchasing a product, programme or service.
  • Information you provide when participating in our programmes, communities or events.
  • Communications you send to us by email, forms, social media or other channels.
  • Your marketing preferences.
  • Technical information relating to your use of this website.


We only collect personal information that is relevant to the purpose for which we need it.

3// Information collected when you use our website

When you use this website, certain technical information may be collected automatically.

This may include:

  • Your IP address.
  • Browser type and version.
  • Device type.
  • Operating system.
  • Pages you visit.
  • Time and date of visits.
  • Referring website or source.
  • How you interact with the website.


We may use cookies and similar technologies to collect some of this information.

Further information is available in our Cookie Policy.

4// Information you give us directly

You may provide personal information to us when you:

  • Contact us through the website.
  • Send us an email.
  • Subscribe to our newsletter or other email communications.
  • Register for a webinar, masterclass or event.
  • Apply to work with us.
  • Purchase a course, programme, membership or other service.
  • Join one of our online communities.
  • Respond to surveys or feedback requests.
  • Communicate with us through social media or messaging platforms.

We will only use this information for relevant business purposes and in accordance with this Privacy Policy.

5// How we use your personal information

We may use your personal information to:

  • Respond to enquiries and requests.
  • Provide products and services you have purchased or requested.
  • Administer courses, programmes, memberships and communities.
  • Process applications to work with us.
  • Manage our relationship with you.
  • Provide customer support.
  • Send service-related information.
  • Process and administer payments.
  • Maintain business and accounting records.
  • Improve our website, products and services.
  • Understand how visitors use our website.
  • Send marketing communications where permitted.
  • Protect our website, systems and business from fraud, misuse and security threats.
  • Meet our legal and regulatory obligations.


We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted by law.

6// Our legal basis for using your personal information

UK data protection law requires us to have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on one or more of the following:

Consent

We may process your personal information where you have given us clear consent to do so.

For example, this may apply when you actively choose to receive certain marketing communications.

You can withdraw your consent at any time.

Contract

We may process your personal information where this is necessary to:

  • Enter into a contract with you.
  • Provide a product or service you have purchased.
  • Take steps at your request before entering into a contract.

Legitimate Interests

We may process personal information where this is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These legitimate interests may include:

  • Operating and improving our business.
  • Responding to enquiries.
  • Managing relationships with customers and prospects.
  • Improving our products, services and website.
  • Preventing fraud and maintaining security.
  • Keeping appropriate business records.
  • Understanding how our services are used.

Legal Obligations

We may process your personal information where necessary to comply with legal, regulatory, accounting or tax obligations.

7// Marketing communications

We may send you marketing communications about Selling to Corporate® products, programmes, services, events or content where we have a lawful basis to do so.

Where consent is required, we will ask you to actively opt in.

In some circumstances we may be permitted to contact existing or prospective customers about similar products or services under the electronic marketing rules.

The ICO explains that marketing emails to individual subscribers generally require specific consent unless the limited “soft opt-in” conditions are met. These include obtaining the person’s details directly during a sale or negotiation for a sale, marketing similar products or services, and providing an easy opportunity to opt out both when details are collected and in subsequent communications. ICO

You can unsubscribe from marketing emails at any time by:


Unsubscribing from marketing will not prevent us from contacting you about products or services you have purchased, account matters, programme administration or other necessary service communications.

8// Email marketing and newsletter services

We may use third-party email marketing or newsletter platforms to manage our email communications.

If you subscribe to our newsletter or other marketing emails, your name, email address and relevant subscription information may be processed by those providers on our behalf.

We only use such services where appropriate contractual and data protection safeguards are in place.

You can unsubscribe at any time using the link provided in our marketing emails.

9// Payments

Where you purchase a product or service from us, payment may be processed through a third-party payment provider.

We do not normally receive or store your full payment card details.

Payment providers process your information under their own privacy and security arrangements.

We may retain information relating to your purchase, including:

  • Your name.
  • Contact details.
  • Product or service purchased.
  • Amount paid.
  • Payment status.
  • Invoice and transaction information.


This information may be retained for accounting, tax, contractual and record-keeping purposes.

10// Analytics

We may use analytics services to help us understand how visitors use this website.

Analytics information may include:

  • Pages visited.
  • Time spent on the website.
  • Referring sources.
  • Device and browser information.
  • General geographic information.
  • Interactions with website content.


Where analytics technologies use non-essential cookies or similar technologies, they should only be activated in accordance with the choices you make through our cookie consent system.

Further information is available in our Cookie Policy.

11// Cookies

This website uses cookies and similar technologies.

Some cookies are necessary for the website to function properly.

Others may be used for purposes such as:

  • Analytics.
  • Website performance.
  • Embedded content.
  • Remembering preferences.
  • Marketing or advertising.


Where required by law, non-essential cookies are not set unless you have given your consent.

You can find more information about the cookies used on this website and how to manage your preferences in our Cookie Policy.

12// Third-party services

We may use third-party providers to help us operate our business and deliver our services.

These may include providers of:

  • Website hosting.
  • Website security.
  • Email and newsletter services.
  • Payment processing.
  • Analytics.
  • Video hosting.
  • Forms.
  • Booking systems.
  • Cloud storage.
  • Online programme or course platforms.
  • Communication and community tools.
  • Professional services such as accountants and legal advisers.


These providers may process personal information on our behalf where necessary to provide their services.

We aim to ensure that appropriate contractual, privacy and security protections are in place.

13// Sharing your personal information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

  • Service providers acting on our behalf.
  • Professional advisers.
  • Accountants.
  • IT and hosting providers.
  • Payment processors.
  • Email and communications providers.
  • Regulatory authorities.
  • Law enforcement authorities where required by law.


We may also disclose information where necessary to protect our legal rights, prevent fraud or comply with a legal obligation.

14// International transfers

Some of the services we use may store or process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place.

Depending on the destination and provider, these safeguards may include:

  • UK adequacy regulations.
  • Approved contractual safeguards.
  • The UK International Data Transfer Agreement.
  • The UK Addendum to approved standard contractual clauses.
  • Other lawful transfer mechanisms.

15// Data securities

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access.
  • Unlawful use.
  • Accidental loss.
  • Disclosure.
  • Alteration.
  • Destruction.


These measures may include:

  • Secure hosting.
  • Access controls.
  • Password protection.
  • Software updates.
  • Security monitoring.
  • Encryption where appropriate.
  • Limiting access to personal information to those who need it.


No method of transmitting or storing information electronically is completely secure, so we cannot guarantee absolute security.

16// How long we keep your personal information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information depends on factors including:

  • The reason the information was collected.
  • The nature of our relationship with you.
  • Legal requirements.
  • Accounting and tax requirements.
  • The need to resolve disputes.
  • The need to establish or defend legal claims.


Certain financial and transaction records may need to be retained for up to six years or longer where required by law.

Marketing information may be retained until you unsubscribe or otherwise ask us to stop using your information for marketing.

We may retain limited information about an opt-out request so that we can make sure we respect that preference in the future.

17// Your data protection rights

Depending on the circumstances, you may have the right to:

Request Access

You may ask us for a copy of the personal information we hold about you.


Request Correction

You may ask us to correct inaccurate or incomplete personal information.


Request Erasure

You may ask us to delete your personal information where there is no lawful reason for us to continue processing it.


Object to Processing

You may object to certain uses of your personal information, including direct marketing.


Request Restriction

You may ask us to restrict the way we use your personal information in certain circumstances.


Request Data Portability

You may have the right to receive certain personal information in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.


Withdraw Consent

Where we rely on consent, you can withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.

18// Exercising your rights

If you would like to exercise any of your data protection rights, please contact:

TeamJess@jessicalorimer.com

We may need to ask you for information to verify your identity before responding to your request.

We will respond in accordance with the timescales required by applicable data protection law.

19// Children

Our website, products and services are intended for adults and business users.

We do not knowingly market our products or services to children or intentionally collect personal information from children.

20// Third-party links

Our website, products and services are intended for adults and business users.

We do not knowingly market our products or services to children or intentionally collect personal information from children.

21// Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to investigate and address the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

The ICO can be contacted through its website:

ico.org.uk

22// Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our website.
  • Changes to our products or services.
  • Changes to the technology we use.
  • Changes to applicable law or regulatory guidance.
  • Changes to the way we process personal information.


The latest version will be published on this page.

23// Contact us

If you have questions about this Privacy Policy or how we use your personal information, please contact:

Jess Lorimer Ltd
Trading as Selling to Corporate®

Email:

TeamJess@jessicalorimer.com

Registered office:

7 Bournemouth Road
Chandlers Ford
Eastleigh
Hampshire
SO53 3DA

Company number:

09297831

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